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Make Sure OHCA Can Reach You About SoonerCare

Make sure OHCA can reach you about SoonerCare

During the COVID-19 Public Health Emergency (PHE), the Centers for Medicare & Medicaid Services temporarily allowed Medicaid members who no longer qualified for Medicaid coverage to continue receiving benefits.

With the PHE predicted to end in the coming months, members who are no longer eligible for SoonerCare will lose their coverage. These members will receive a letter notifying them of the date their coverage will end. They will then receive another notification 45 days before their coverage ends and a final one at 10 days. Let Oklahoma City Indian Clinic (OKCIC) help you.

It is important for all SoonerCare members to make sure all information is up-to-date as soon as possible. This will help OKCIC know if you are still eligible so you can be notified before losing coverage. Members who are still eligible for coverage, but do not have their information updated could also lose their benefits. Therefore, we ask all members to confirm their information and documentation.

If your address or contact information has changed in the past three years, please take a moment to make sure Oklahoma Health Care Authority (OHCA) has the correct mailing address, phone numbers and email address on file so they can reach you in case of any changes to your health care coverage. Some information that may need to be updated could include:

  • Household income
  • Contact information (address, phone number, etc.)
  • Number of people living in your household
  • Missing documents

If you receive a letter or email from OHCA saying there is missing information from you, please respond right away by updating your account at mysoonercare.org or contact OKCIC’s Benefits Coordinators team at 309 S. Ann Arbor Ave, Oklahoma City, OK or via phone at (405) 948-4900. If you have any issues updating your account, please call the SoonerCare helpline at 800-987-7767.

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