During the COVID-19 Public Health Emergency (PHE), the Centers for Medicare & Medicaid Services temporarily allowed Medicaid members who no longer qualified for Medicaid coverage to continue receiving benefits.
With the PHE predicted to end in the coming months, members who are no longer eligible for SoonerCare will lose their coverage. These members will receive a letter notifying them of the date their coverage will end. They will then receive another notification 45 days before their coverage ends and another one 10 days before.
It is important for all SoonerCare members to make sure all your information is up-to-date as soon as possible. This will help us know if you are still eligible so we can notify you before you lose coverage. Members who are still eligible for coverage but do not have their information up-to-date could also lose their benefits. Therefore, we ask all members to confirm their information and documentation is updated.
Some information that may need to be updated could include:
- Household income
- Contact information (address, phone number, etc.)
- Number of people living in your household
- Missing documents
If you receive a letter or email from the Oklahoma Health Care Authority saying there is missing information from you, please respond right away by updating your account at mysoonercare.org. If you have any issues updating your account, please call the SoonerCare helpline at 800-987-7767.