By: Abbee Geissler, RDH Optometry Director
Oklahoma City Indian Clinic’s Optometry department has introduced Expeditor, an innovative light-based communication system designed to enhance patient care and streamline clinic operations. This cutting-edge technology improves efficiency, reduces appointment wait times, and allows providers to dedicate more time to each patient during visits.
Optimizing Care with Advanced Communication Tools
Expeditor enables real-time communication about key aspects of patient management, including arrival status, room assignments, and who should be seen next. It tracks wait times and sends alerts when delays occur, ensuring patients receive timely attention and minimizing unnecessary wait times. By integrating light signals with advanced computer software, the system helps staff coordinate care more effectively while keeping the focus on delivering high-quality service and maintaining patient satisfaction.
Transforming Wait Times into a Smoother Experience
A monitor in the lobby displays estimated wait times for each provider, giving patients clear expectations and reducing uncertainty. This improved transparency, combined with the enhanced workflow, means that more patients can be seen each day without sacrificing the quality of care.
With Expeditor, the Optometry department has created a more efficient and patient-centered environment. By streamlining operations and reducing wait times this technology is transforming the patient experience—making visits smoother, less stressful and more personalized.
For more information about Oklahoma City Indian Clinic optometry services or to schedule an appointment, please call (405) 948-4900 ext. 390.